Seasonal PT Retail Keyholder — Elevate Customer Experience

Tommy Bahama; Chatham (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Generous vacation policy

Health and wellness coverage

401k with company match

Discounted stock purchasing

Education reimbursement

Amazing product discounts

Job summary

Southern Tide is seeking a Keyholder – Crew to support daily store operations, enhance customer service, and safeguard merchandise. You will help drive sales, present and recommend products, and learn the POS system for routine transactions and inventory tasks.

You will also contribute to merchandising ideas, build a client base, and participate in store meetings to meet performance goals. Must have 2+ years of retail experience and a HS diploma, with ability to lift up to 50 lbs and flexible

Qualifications

• High School diploma or GED.
• 2+ years of retail experience.
• Advanced computer skills, including Excel and Word.
• Bending/stooping/kneeling required.
• Able to lift up to 50 lbs.
• Ability to work varied hours and days including nights, weekends and holidays as needed.

Responsibilities

• Assist with daily operations of the Southern Tide retail store, including sales, serving the customer, and safeguarding the assets of the store.
• Understand the overall brand of Southern Tide, including the lifestyle, the customer, and the merchandise.
• Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers.
• Provide suggestions to management for merchandising which may improve sales.
• Build a personal client book.
• Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager.
• Use the system effectively to perform routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store.
• Learn, reference, and share current product knowledge with customers; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobing advice and suggesting add-ons).
• Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management.
• Operate the store consistently with the prescribed company policies and procedures for the store.
• Provide ideas to grow and improve the business, including merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business.
• Safeguard the assets of the store.
• Maintain the integrity of the inventory.
• Prevent inventory shrink to the extent reasonable and appropriate.
• Assist in performing cycle counts, and a year-end comprehensive physical inventory.
• Open/close registers and store in the absence of the manager or assistant manager.

Skills

Retail experience

Education

High School diploma or GED

Tools

Excel

Word

Job description

Southern Tide is seeking a Keyholder – Crew to support daily store operations, enhance customer service, and safeguard merchandise. You will help drive sales, present and recommend products, and learn the POS system for routine transactions and inventory tasks.

You will also contribute to merchandising ideas, build a client base, and participate in store meetings to meet performance goals. Must have 2+ years of retail experience and a HS diploma, with ability to lift up to 50 lbs and flexible