Seasonal Patient Concierge & Front Desk Tech

shm; New York (NY); Presencial; USD 23 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Restaurant

Resumo da oferta

CityMD, a VillageMD partner, seeks a Seasonal Patient Service Representative (PSR) for a Scribe Tech role ending around January 17. You will greet patients, register them, coordinate intake and appointments, and ensure timely service with urgency and kindness in person and by phone.

Requires a High School Diploma or GED, strong communication, and keyboarding around 55 wpm. Bilingual skills are a plus. Compensation is $18.25 per hour with our total rewards program.

Qualificações

• High School Diploma or GED required.
• Excellent verbal, written, and interpersonal communication skills.
• Experience in high-volume/high-intensity service industry preferred.
• Bilingual language skills required or preferred based on site location.

Responsabilidades

• Greeting and welcoming patients
• Organizing and coordinating patient intake and other appointments
• Accurately enters/updates patient information in system
• Assisting patients with completion of paperwork when necessary
• Scanning, updating and filing medical records
• Answering phone calls, questions, etc. in a prompt and polite manner
• Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance
• Handling cash and co-payments accurately and responsibly
• Providing outstanding customer service to every patient
• Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Conhecimentos

Communication skills

Bilingual

Typing 55 wpm

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

CityMD, a VillageMD partner, seeks a Seasonal Patient Service Representative (PSR) for a Scribe Tech role ending around January 17. You will greet patients, register them, coordinate intake and appointments, and ensure timely service with urgency and kindness in person and by phone.

Requires a High School Diploma or GED, strong communication, and keyboarding around 55 wpm. Bilingual skills are a plus. Compensation is $18.25 per hour with our total rewards program.