Seasonal Patient Care Concierge for Cannabis Retail

Jushi Holdings Inc.; Dickson City (Lackawanna County); On-site; USD 21,000 - 30,000; Full time

Job summary

Jushi Holdings Inc. is hiring a Seasonal Dispensary Patient Consultant to assist patrons in-store, provide concierge-level service, and support sales during the holiday season. You will help customers with product knowledge, explain benefits, and assist with memberships while adhering to company policies and regulations.

The role emphasizes teamwork, accuracy, and compliance, with opportunities to develop retail and customer service skills in a fast-growing cannabis retail environment.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree preferred.
• Minimum 2 years of retail customer service experience.
• Bilingual in Spanish preferred.
• Excellent computer, mathematical, language and reasoning skills.
• Occasionally requires local travel.

Responsibilities

• Provide outstanding customer service to patrons and answer questions.
• Lead tours of sales floor and recommend products.
• Explain patient/member benefits, discounts, and promotions.
• Maintain knowledge of coupons and memberships for medical guests.
• Follow product handling procedures and safety policies.
• Keep store clean and stocked; operate POS system and cash drawer.
• Collaborate with team to meet sales and compliance goals.
• Perform all other duties as assigned.

Skills

Customer service

Bilingual (Spanish)

Retail sales

Cash handling

POS system

Teamwork

Education

High School diploma / GED

Associate or Bachelor’s degree (preferred)

Tools

POS system

Job description

Jushi Holdings Inc. is hiring a Seasonal Dispensary Patient Consultant to assist patrons in-store, provide concierge-level service, and support sales during the holiday season. You will help customers with product knowledge, explain benefits, and assist with memberships while adhering to company policies and regulations.

The role emphasizes teamwork, accuracy, and compliance, with opportunities to develop retail and customer service skills in a fast-growing cannabis retail environment.