Seasonal Part-Time Guest Services Host | Front-Line

Massanutten Current Openings; Hopkins Spring (VA); Vor Ort; USD 15.000 - 21.000; Teilzeit

Zusammenfassung

Massanutten Resort in Virginia is seeking a Front Line-1 team member for seasonal, part-time work. The role focuses on interacting with guests one-on-one, delivering excellent customer service, and representing the resort in a friendly and helpful manner.

You will stand for long periods outdoors, assist guests with questions, manage lines at ticket and rental areas, and help maintain a clean and safe ski area. Evening hours and weekends are expected as part of the varied schedule.

Qualifikationen

• Excellent customer service and a friendly outgoing attitude.
• Working knowledge of the ski area and resort operations.
• Ability to interact with guests in person and handle inquiries.

Aufgaben

• Maintain crowd control in ticket area, ski lift line, and rental area as needed
• Interact with guests including answering questions and assisting with complaints and concerns
• Maintain cleanliness of the ski area grounds with trash and snow removal
• Adhere to enforcing resort policies while being polite yet firm
• Maintain a safe work environment by adhering to company safety policies and practices
• Other duties assigned by management

Kenntnisse

Extensive knowledge of Massanutten ops

Jobbeschreibung

Massanutten Resort in Virginia is seeking a Front Line-1 team member for seasonal, part-time work. The role focuses on interacting with guests one-on-one, delivering excellent customer service, and representing the resort in a friendly and helpful manner.

You will stand for long periods outdoors, assist guests with questions, manage lines at ticket and rental areas, and help maintain a clean and safe ski area. Evening hours and weekends are expected as part of the varied schedule.