Seasonal Front-Line Guest Services Host

Massanutten Resort; McGaheysville (VA); Vor Ort; USD 15.000 - 21.000; Teilzeit

Zusammenfassung

Massanutten Resort in McGaheysville, VA seeks a front line staff member for a seasonal, part-time role. The position focuses on guest interaction and delivering excellent service in a ski resort environment.

Responsibilities include crowd control in ticket areas, assisting guests with questions and complaints, maintaining area cleanliness, and following resort safety policies. Requires flexibility for varied schedules, including weekends, holidays, and evenings.

Qualifikationen

• Excellent customer service and outgoing personality required.
• Extensive knowledge of Massanutten operations.

Aufgaben

• Maintain crowd control in ticket area, ski lift line, and rental area as needed
• Interact with guests including answering questions and assisting with complaints and concerns
• Maintain cleanliness of the ski area grounds with trash and snow removal
• Adhere to enforcing resort policies while being polite yet firm
• Maintain a safe work environment by adhering to company safety policies and practices
• Other duties assigned by management

Jobbeschreibung

Massanutten Resort in McGaheysville, VA seeks a front line staff member for a seasonal, part-time role. The position focuses on guest interaction and delivering excellent service in a ski resort environment.

Responsibilities include crowd control in ticket areas, assisting guests with questions and complaints, maintaining area cleanliness, and following resort safety policies. Requires flexibility for varied schedules, including weekends, holidays, and evenings.