Seasonal Part-Time Educator: Elevate Guest Experience

lululemon; Richmond (VA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon in Richmond, VA is hiring an Educator to deliver world-class guest experiences and share top-quality product education. You will engage with guests, understand needs, and guide them through purchase and returns while promoting store culture and community.

The Educator helps create a welcoming, inclusive environment on the sales floor, supports store operations, and represents our brand with enthusiasm.

Qualifications

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Self-Awareness: Is aware of how words or actions may be perceived by or affect others
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
• Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Job description

lululemon in Richmond, VA is hiring an Educator to deliver world-class guest experiences and share top-quality product education. You will engage with guests, understand needs, and guide them through purchase and returns while promoting store culture and community.

The Educator helps create a welcoming, inclusive environment on the sales floor, supports store operations, and represents our brand with enthusiasm.