Seasonal Office Operations Technician

H&R Block; Trumann (AR); On-site; USD 42,000 - 52,000; Full time

Job summary

H&R Block seeks a seasonal Operations Technical Specialist to ensure the tax office network is ready, fully equipped, and aligned with brand standards. You will install hardware, manage office tech, and support daily operations across multiple locations while coordinating with field leadership.

You will perform maintenance, inventory, and basic repairs, traveling between sites as required. This role emphasizes hands-on technical work and strong organizational skills in a fast-paced seasonal

Qualifications

• Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology.
• Ability to travel between office locations and work independently in a fast-paced seasonal environment.
• Strong problem-solving and analytical skills with sound judgment in field-based settings.
• Excellent verbal, written, and interpersonal communication; able to interact with staff at all levels.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
• Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
• Perform custodial tasks to ensure offices are clean, organized, and ready for operation
• Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low‑voltage electrical work
• Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
• Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
• Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
• Deliver supplies and materials to and from office locations in a timely and organized manner
• Maintain accurate inventory of district resources, supplies, and computer equipment
• Maintain up‑to‑date technical knowledge of supported products and systems
• Partner with district leadership and technology teams to support office readiness goals
• Participate in required training and complete other duties as assigned

Skills

Field operations

Independent work

Problem-solving

Organization & prioritization

Strong communication

Vehicle transportation

Basic technical knowledge

Microsoft Outlook

Microsoft Teams

Office technology setup

Tools

PC hardware setup

Case management system

Microsoft Office suite

Job description

H&R Block seeks a seasonal Operations Technical Specialist to ensure the tax office network is ready, fully equipped, and aligned with brand standards. You will install hardware, manage office tech, and support daily operations across multiple locations while coordinating with field leadership.

You will perform maintenance, inventory, and basic repairs, traveling between sites as required. This role emphasizes hands-on technical work and strong organizational skills in a fast-paced seasonal