Seasonal Office Aide

The Salvation Army Southern California; Phoenix (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

The Salvation Army Southern California in Phoenix, AZ is seeking an Office Assistant for a seasonal, full-time/temporary role Sept 3 through December 31. Responsibilities include answering public calls about Holiday programs, assisting with the Angel Program, and coordinating volunteer activities and donations.

Candidates should have a high school diploma or GED, be highly organized, detail-oriented, and proficient in MS Office.

Qualifications

• High School Diploma or GED required.
• Organized, articulate and detail oriented.
• Professional demeanor.
• Ability to handle high volume incoming calls.
• Computer literate in MS Office software.
• Ability to prioritize and manage multiple projects simultaneously.
• Be an outgoing person who is comfortable initiating conversations with strangers/public on behalf of The Salvation Army and who will represent the organization in a professional manner.
• Must be able to pass a criminal background check.

Responsibilities

• Assist with TSAMM Angel Program and barcode tracking system.
• Answer incoming calls from the public regarding Holiday programs and services.
• Respond to calls from staff and agencies regarding pick up or drop off of supplies and/or donations.
• Assist with gathering statistical information, especially weekly Angel Tree status reports.
• Assist with gathering supplies for special events and seasonal campaigns as assigned.
• Assist with preparing routes for Thanksgiving and Christmas Home Delivered Meals.
• Assist with preparing thank you letters to volunteers and donors.
• Respond to incoming calls/emails and assist in scheduling volunteers as assigned.
• Assist with volunteer & event activity logistics including Thanksgiving and Christmas Day.
• Assist in managing mailings to volunteers that confirm volunteer assignments.
• Other duties as assigned as they relate to the position of Office Assistant.

Skills

Organized

Detail oriented

Professional demeanor

Call handling

MS Office

Multitasking

Public interaction

Education

High School Diploma or GED

Tools

MS Office

Job description

LOCATION: Phoenix, AZ

STATUS: Full-Time/Temporary (Seasonal: Sept 3rd -December 31st)

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualifications

• High School Diploma or GED required
• Organized, articulate and detail oriented
• Professional demeanor
• Ability to handle high volume incoming calls
• Computer literate in MS Office software
• Ability to prioritize and manage multiple projects simultaneously
• Be a outgoing person who is comfortable initiating conversations with strangers/public on behalf of The Salvation Army and who will represent the organization in a professional manner
• Must be able to pass a criminal background check

Responsibilities

• Assist with TSAMM Angel Program and barcoding tracking system.
• Answer incoming calls from public regarding Holiday programs and services
• Respond to calls from staff and agencies regarding pick up or drop off of supplies and/or donations
• Assist with gathering statistical information, especially weekly Angel Tree status reports
• Assist with gathering supplies for special events and seasonal campaigns as assigned
• Assist with preparing routes for Thanksgiving and Christmas Home Delivered Meals
• Assist with preparing thank you letters to volunteers and donors
• Respond to incoming calls/emails and assist in scheduling volunteers as assigned
• Assist with volunteer & event activity logistics (i.e., directing volunteers to assignment locations, etc) including Thanksgiving and Christmas Day.
• Assist in managing mailings to volunteers that confirm volunteer assignments
• Other duties as assigned as they relate to the position of Office Assistant.

PHYSICAL REQUIREMENTS

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.