Administrative Assistant/Social Service Aide

The Salvation Army Southern California; Flagstaff (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

The Salvation Army Southern California is seeking an Administrative Assistant based in Flagstaff. This full-time role entails managing office operations, assisting in social services, and supporting community efforts while ensuring office organization and communication.

The ideal candidate will have a high school diploma and experience in secretarial or social service roles. This position is integral to helping the organization meet human needs in the community.

Qualifications

• High School diploma/GED equivalent required.
• Previous secretarial or social service experience required.
• Ability to pass a criminal background check.

Responsibilities

• Manage incoming calls and direct as necessary.
• Compose and type necessary correspondence.
• Assist with overall program support for community events.

Skills

Prioritization

Multitasking

Customer service

Organization

Respect for others

Education

High School diploma/GED

BA degree or equivalent preferred

Tools

Microsoft Office

Job description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

LOCATION: Flagstaff Corps

STATUS: Full Time/ Non-Exempt

Qualifications

• High School diploma/GED equivalent required, BA degree or equivalent preferred
• Previous secretarial or social service experience required
• Ability to prioritize work, multi‑task, work well under pressure, and be a self‑starter
• Valid AZ Driver License and clear MVD record
• The individual must show respect for other employees, associates, clients, and the goals and objectives of The Salvation Army
• Ability to follow directions and work with corps officers
• Experience with the computer and knowledge of Salvation Army programs/software
• Ability to multi‑task and maintain an organized and clean office environment
• Service‑minded team player
• Must have passed or have the ability to pass Salvation Army fleet driving test
• Must be able to pass a criminal background check

Responsibilities

Administrative Assistant

• Picking up and sorting mail, including managing all local direct mail responsibilities
• Assist with general administrative duties including mailings, Sunday programs, flyers, etc.
• Assist with managing and maintaining the corps office, working with corps members and the general public, answering phones, completing reports, maintaining files, etc.
• Accept and sign for deliveries
• Manage incoming calls and direct as necessary
• Compose and type any necessary correspondence, emails, or program support materials on behalf of the corps officers
• Keep signage around the facility up to date with program information and hours of operation
• Coordinate supply needs
• Contact vendors to arrange for service calls
• Prepare and submit accounts payable for officer’s approval
• Keep up to date files on any service calls
• Manage corps calendar for programs, staff vacations, etc.
• Manage paperwork and communication with outside groups and process other potential use requests
• Attend, compose, and distribute minutes for staff, corps, advisory board, and any other administrative meetings per approval of corps officer
• Assist with advisory board preparation, meeting materials, notifications, RSVPs, and physical set‑up of meetings
• Assist with recruiting, processing, and managing of volunteers
• Be present to assist corps officers with the coordination of community events
• Assist with overall program support, including preparation, set‑up, tear down, gathering materials and supplies, and other duties necessary to support events and activities. Receive monetary and gifts in‑kind donations, issue receipts, and file appropriately
• Assist with deposits

Social Services Aide

• Handling all social service calls
• Ensuring the food room, basement, waiting room, and office are clean and inviting
• Casework for SHARE, warm spirits, utility, furniture, clothing, baby items, rent, transportation, and all other vouchers
• Properly record and file all casework documentation in the most appropriate form: hard copy and computer record
• Prepare and submit all required reports and statistics: divisional headquarters and grants
• Work with corps officer to identify and apply for grants
• Make sure files are up to date and organized
• Represent The Salvation Army in informational opportunities or forums
• Attend seminars to increase knowledge and become an even more effective caseworker
• Coordinate holiday efforts: Back to School, Thanksgiving, Christmas, etc.
• Coordinate food drives to stock food room for seasonal and day‑to‑day use
• Work with the corps officers in developing programs and activities that meet the needs of the congregation and greater community
• Work with businesses, churches, and other community organizations to coordinate services and secure donations
• Maintain the spiritual element of social services
• Work with corps officers for all other needs as they arise

Physical Requirements

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to focus. The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.