Visual Merchandising & Guest Experience Associate

Macy's; Wayne (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Macy's is hiring for a Merchandising Colleague to help create a seamless in-store experience. You will execute merchandise movement, maintain visually appealing displays, and ensure pricing is accurate. You will greet customers, offer assistance, and collaborate with store teams to meet sales goals.

Join a team that values hospitality, attention to detail, and a commitment to great service. Full-time schedules typically require 30+ hours per week with weekend shifts; training and growth

Qualifications

• Must be able to communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events
• Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections
• Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
• Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience
• Meeting daily sales goal challenges

Responsibilities

• Execute merchandise movement and placement strategies to optimize product visibility
• Maintain well-organized, shoppable displays and ensure pricing and promotional signage are accurate
• Greet customers with genuine hospitality and offer assistance to make them feel seen and valued
• Collaborate with colleagues across departments to meet shared goals and support sales
• Recover the floor and fitting rooms, update signs/pricing, replenish merchandise, and support moves
• Finish strong by promoting Loyalty benefits and ensuring customers have what they need

Job description

Macy's is hiring for a Merchandising Colleague to help create a seamless in-store experience. You will execute merchandise movement, maintain visually appealing displays, and ensure pricing is accurate. You will greet customers, offer assistance, and collaborate with store teams to meet sales goals.

Join a team that values hospitality, attention to detail, and a commitment to great service. Full-time schedules typically require 30+ hours per week with weekend shifts; training and growth