Merchandising & Customer Experience Associate

Macy's; Bozeman (MT); On-site; USD 37,250,000 - 48,712,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Paid time off

Job summary

Macy’s is seeking a Merchandising Colleague to help deliver an inspiring in-store experience. You’ll move merchandise, ensure displays are inviting, and keep pricing and signage up to date. You’ll greet customers with warmth and provide assistance to support sales goals.

Join Macy’s to contribute to a welcoming environment, collaborate across departments, and help customers find what they need while maintaining organized spaces and smooth operations.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Able to understand and communicate effectively with customers and colleagues in English.
• Able to learn products in store and offer guidance based on customer needs.
• Willingness to greet customers with hospitality and support sales goals.

Responsibilities

• Execute merchandise movement and placement strategies to enhance visual appeal.
• Maintain organized, shoppable displays and accurate pricing/promotions.
• Greet customers with genuine hospitality and offer assistance.
• Support colleagues across departments to meet sales goals and deliver great service.
• Replenish and tidy floor, fitting rooms, and signage; ensure smooth operations.

Skills

Customer service

Communication

Sales focus

Teamwork

Cash handling

Attention to detail

Tools

POS system

Handheld scanner

Job description

Macy’s is seeking a Merchandising Colleague to help deliver an inspiring in-store experience. You’ll move merchandise, ensure displays are inviting, and keep pricing and signage up to date. You’ll greet customers with warmth and provide assistance to support sales goals.

Join Macy’s to contribute to a welcoming environment, collaborate across departments, and help customers find what they need while maintaining organized spaces and smooth operations.