Seasonal Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Panama City (FL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Employee assistance

Job summary

HomeGoods, part of The TJX Companies, Inc., seeks team members to deliver outstanding customer experiences in a dynamic retail environment. You will engage with customers, maintain a clean store, and follow loss-prevention and merchandising standards to support business needs.

Responsibilities include ringing transactions, promoting loyalty programs, and ensuring safety and accuracy on the sales floor, with cross-training across store areas as needed.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexibility

Job description

HomeGoods, part of The TJX Companies, Inc., seeks team members to deliver outstanding customer experiences in a dynamic retail environment. You will engage with customers, maintain a clean store, and follow loss-prevention and merchandising standards to support business needs.

Responsibilities include ringing transactions, promoting loyalty programs, and ensuring safety and accuracy on the sales floor, with cross-training across store areas as needed.