Seasonal Merchandiser & Customer Experience Associate

Total Wine & More; Arlington (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Job summary

Total Wine & More is seeking Store Team Members in Arlington, TX who will manage inventory, stock shelves, and support online orders while delivering excellent customer service. You’ll greet customers, build relationships, and learn about wine, spirits, and beer products.

The role includes training on promotions and loyalty programs, with an emphasis on safety and legal compliance. Positions offer a range of duties from merchandising to front-end tasks, with options for part-time or full-time

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Retail experience

Customer service

Flexible schedule

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking Store Team Members in Arlington, TX who will manage inventory, stock shelves, and support online orders while delivering excellent customer service. You’ll greet customers, build relationships, and learn about wine, spirits, and beer products.

The role includes training on promotions and loyalty programs, with an emphasis on safety and legal compliance. Positions offer a range of duties from merchandising to front-end tasks, with options for part-time or full-time