Seasonal Merchandise Associate — Theme Park Experience

Dollywood Parks & Resorts; Pigeon Forge (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Dollywood Parks & Resorts is seeking a Merchandise Team Member for part-time seasonal work at the Dollywood theme park. The role centers on delivering excellent guest service and driving merchandise sales while maintaining store standards and product knowledge.

Ideal candidates will be 16 or older, capable of cash handling, and comfortable working in a fast-paced environment with flexible hours, including evenings and weekends.

Qualifications

• Provide guest service and encourage merchandise sales.
• Demonstrate merchandise knowledge and assist guests with selections.
• Assist in training new hires and hosts.
• Operate cash register/POS accurately and complete transactions.
• Maintain inventory, stock shelves, and keep the store clean and organized.
• Follow safety guidelines and company policies.

Responsibilities

• Provide guest service to park guests and promote purchases.
• Operate POS and handle transactions efficiently.
• Keep merchandise displayed and shelves stocked and tidy.
• Assist in training new hires and hosts.
• Communicate stock needs to supervisor.
• Adhere to safety rules and policy requirements.

Skills

Excellent customer service

Team player

Adaptability

Attention to detail

Strong communication

Education

Must be 16 years of age or older

Tools

POS system

Cash handling

Job description

Dollywood Parks & Resorts is seeking a Merchandise Team Member for part-time seasonal work at the Dollywood theme park. The role centers on delivering excellent guest service and driving merchandise sales while maintaining store standards and product knowledge.

Ideal candidates will be 16 or older, capable of cash handling, and comfortable working in a fast-paced environment with flexible hours, including evenings and weekends.