Merchandise Intern — Elevate Guest Experiences

Southernhospitalityinternshipprogram; Pigeon Forge (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Dollywood Parks & Resorts seeks a Merchandise Intern for Fall 2026. This role involves engaging with guests and maintaining inventory across various locations including Dollywood Theme Park and other resorts.

The ideal candidate will demonstrate strong customer service skills, assist in training of new hires, and ensure compliance with company policies. This internship offers the opportunity to contribute to a brand that values family experiences and operational excellence.

Qualifications

• Proficient knowledge of all products/services available for sale.
• Ability to operate cash register/POS system efficiently.
• Experience in training new hires.

Responsibilities

• Assist with merchandise selling and guest interactions.
• Maintain shop cleanliness and inventory standards.
• Facilitate meetings and maintain schedules.

Skills

Customer service skills

Merchandise knowledge

Training and mentoring

Job description

Dollywood Parks & Resorts seeks a Merchandise Intern for Fall 2026. This role involves engaging with guests and maintaining inventory across various locations including Dollywood Theme Park and other resorts.

The ideal candidate will demonstrate strong customer service skills, assist in training of new hires, and ensure compliance with company policies. This internship offers the opportunity to contribute to a brand that values family experiences and operational excellence.