Seasonal Medical Receptionist: Warm Welcomes, Quick Check-ins

Summit Health; Watchung (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Summit Health is seeking a seasonal Patient Service Representative for CityMD in New Jersey. The PSR welcomes patients, registers them, coordinates with the team, and ensures timely turnaround for appointments.

The role requires excellent communication, a friendly demeanor, and accuracy in paperwork and data entry. Key duties include greeting patients, managing intake and scheduling, updating patient information, assisting with paperwork, handling insurance questions, and processing co-payments.

Qualifications

• High School Degree or GED
• Happy, welcoming attitude with patients and coworkers
• Experience in high-volume/high-intensity service industry preferred
• Excellent verbal, written, and interpersonal communication skills
• Detail-oriented and a team player
• Typing speed around 55 wpm
• Flexible/adaptable in evolving environment
• Passion for helping others in healthcare
• Bilingual language skills depending on site location

Responsibilities

• Greeting and welcoming patients
• Organizing and coordinating patient intake and other appointments
• Accurately enters/updates patient information in system
• Assisting patients with completion of paperwork
• Scanning, updating and filing medical records
• Answering phone calls, questions, etc. in a prompt and polite manner
• Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
• Handling cash and co-payments accurately and responsibly
• Providing outstanding customer service to every patient
• Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Skills

Customer service experience

Bilingual (site location)

Education

High School Degree or GED

Job description

Summit Health is seeking a seasonal Patient Service Representative for CityMD in New Jersey. The PSR welcomes patients, registers them, coordinates with the team, and ensures timely turnaround for appointments.

The role requires excellent communication, a friendly demeanor, and accuracy in paperwork and data entry. Key duties include greeting patients, managing intake and scheduling, updating patient information, assisting with paperwork, handling insurance questions, and processing co-payments.