Seasonal Medical Receptionist & Patient Services

VillageMD; Edgewater (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

VillageMD is seeking a Patient Service Representative at CityMD to warmly greet patients and provide exemplary service. You will register patients, coordinate with the team, and ensure timely patient turnaround, handling questions with urgency and friendliness.

The role is full-time and seasonal, with an anticipated end date of February 27, 2027. Prior experience in high-volume service is preferred; bilingual applicants may be favored depending on site location.

Qualifications

• High School Diploma or GED required.
• Happy, welcoming, can-do attitude with patients and coworkers.
• Experience in high-volume/high-intensity service industry preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Computer proficiency and 55 wpm keyboarding.
• Flexible/adaptable in a evolving environment.
• Passion for helping others in healthcare.
• Able to interact with physicians, patients and staff.
• Bilingual skills desired or required by site location.

Responsibilities

• Greet and welcome patients.
• Organize and coordinate patient intake and appointments.
• Enter/update patient information in system.
• Assist patients with paperwork.
• Scan, update and file medical records.
• Answer phone calls and inquiries promptly.
• Process insurance information and verify eligibility.
• Handle cash and co-payments accurately.
• Provide outstanding customer service to every patient.
• Inform site manager of wait times and inquiries.

Skills

Verbal communication

Written communication

Interpersonal skills

Keyboarding 55 wpm

Team player

Customer service experience

Detail oriented

Flexible/adaptable

Bilingual (site dependent)

Interaction with physicians/staff

Education

High School Diploma or GED

Job description

VillageMD is seeking a Patient Service Representative at CityMD to warmly greet patients and provide exemplary service. You will register patients, coordinate with the team, and ensure timely patient turnaround, handling questions with urgency and friendliness.

The role is full-time and seasonal, with an anticipated end date of February 27, 2027. Prior experience in high-volume service is preferred; bilingual applicants may be favored depending on site location.