Seasonal Luxury Sales Support Associate

kate spade new york; Williamsburg (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid leave

Transit benefits

Job summary

Coach in Williamsburg, VA, is seeking a Sales Support Associate to help drive store success through attentive service and efficient cash-wrap duties. You will ensure smooth product flow from receipt to sale and maintain an inviting, well-organized sales floor.

The role requires 1+ year of retail experience, knowledge of POS systems, and strong English communication skills. Flexibility to work nights, weekends, and peak periods is essential for this position.

Qualifications

• 1+ year of retail experience, preferably in luxury service.
• Knowledge of cash register systems and mobile POS.
• Strong English language proficiency.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Retail experience

Communication skills

English proficiency

Cash handling

Multitasking

Tools

POS systems

Mobile POS

iPad / Laptop

Job description

Coach in Williamsburg, VA, is seeking a Sales Support Associate to help drive store success through attentive service and efficient cash-wrap duties. You will ensure smooth product flow from receipt to sale and maintain an inviting, well-organized sales floor.

The role requires 1+ year of retail experience, knowledge of POS systems, and strong English communication skills. Flexibility to work nights, weekends, and peak periods is essential for this position.