Seasonal Luxury Sales Support Associate

Coach; Petaluma (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Petaluma, CA. You will warmly welcome clients, manage the cash wrap, and keep the sales floor visually appealing while ensuring accurate stock flow from receipt to sale. You will act as a brand ambassador and assist with social media engagement as needed.

The role requires retail experience, fashion awareness, strong communication, and excellent English. Ability to work flexible hours, including peak periods and weekends, is essential.

Qualifications

• 1+ year of retail experience (cashier/stock) or similar role preferred.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (iPad/laptop) and Mobile POS.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests confidently, collaborating with the team.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Communication

English proficiency

Attention to detail

Multitasking

Teamwork

Fashion knowledge

Tools

Cash register systems

Mobile POS

iPad

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in Petaluma, CA. You will warmly welcome clients, manage the cash wrap, and keep the sales floor visually appealing while ensuring accurate stock flow from receipt to sale. You will act as a brand ambassador and assist with social media engagement as needed.

The role requires retail experience, fashion awareness, strong communication, and excellent English. Ability to work flexible hours, including peak periods and weekends, is essential.