Seasonal Luxury Sales Concierge (Flex Hours + Discount)

Saks Fifth Avenue Llc; Hills (MN); On-site; USD 27,000 - 34,000; Part time

Benefits offered by this job

Employee discount

Job summary

Neiman Marcus in Pursuit of the Extraordinary seeks a Seasonal Selling Associate to elevate client experiences during peak season. You will report to a Sales Manager and help deliver exceptional service across departments and entrances.

You will welcome clients, process POS transactions, support BOPIS and curbside pickup, and assist with fittings, alterations, and personalized services to enhance the shopping experience.

Qualifications

• Minimum 1 year of experience in customer-centric role(s).
• Familiar with and able to use retail and mobile technologies.
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays.

Responsibilities

• Welcome clients at store entrances and within departments, transitioning the client to appropriate associate.
• Serve in different areas of the store based on business needs.
• Process efficient Point of Sale transactions as needed.
• Efficiently and graciously handles escalated issues by connecting customer with a member of the management team.
• Demonstrate follow-up on customer requests, questions and needs.
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty.
• Partner to support Fitting Room Experiences when needed.
• Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery.

Skills

Customer service

Retail technology

Job description

Neiman Marcus in Pursuit of the Extraordinary seeks a Seasonal Selling Associate to elevate client experiences during peak season. You will report to a Sales Manager and help deliver exceptional service across departments and entrances.

You will welcome clients, process POS transactions, support BOPIS and curbside pickup, and assist with fittings, alterations, and personalized services to enhance the shopping experience.