Seasonal Luxury Sales Concierge

LVMH Group; Edina (MN); On-site; USD 26,000 - 30,000; Part time

Job summary

Tiffany & Co. Edina Southdale is seeking Seasonal Sales Support Team Members to embody the Tiffany brand during the holiday season. You will warmly welcome clients, assist with shopping experiences, and support the engraving and gift-wrapping processes.

Experience in retail or luxury hospitality is valued. Flexibility to work nights, weekends, and holidays is required, with a wage range of $18.79–$22.10 per hour in Minnesota.

Qualifications

• Ability to work non-traditional hours including nights, weekends and holidays.
• Previous retail or luxury retail or client-related experience (hospitality, etc.).
• Strong communication skills, both verbal and written, and the ability to prioritize while balancing multiple tasks.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Customer service

Communication skills

Luxury retail

Work authorization

Job description

Tiffany & Co. Edina Southdale is seeking Seasonal Sales Support Team Members to embody the Tiffany brand during the holiday season. You will warmly welcome clients, assist with shopping experiences, and support the engraving and gift-wrapping processes.

Experience in retail or luxury hospitality is valued. Flexibility to work nights, weekends, and holidays is required, with a wage range of $18.79–$22.10 per hour in Minnesota.