Seasonal Sales Support - Edina Southdale

Inside Lvmh; Edina (MN); On-site; USD 26,000 - 30,000; Part time

Job summary

Tiffany & Co. in Edina Southdale is seeking Seasonal Sales Support to embody the Tiffany brand during the holiday season. The role focuses on delivering a memorable client experience, hospitality, and boutique services in a luxury environment.

Ideal candidates will have experience in retail or luxury client service, excellent communication, and the ability to work non-traditional hours including nights, weekends and holidays. Minnesota wage range is disclosed for transparency.

Qualifications

• Experience in retail or luxury retail or client-related service.
• Ability to work non-traditional hours including nights, weekends and holidays.
• Strong verbal and written communication with strong client service orientation.

Responsibilities

• Be a brand ambassador and ensure clients are warmly welcomed and have a memorable experience.
• Enhance client experience through hospitality and store amenities to boost sales and service.
• Assist with engraving where applicable.
• Lead floor waiting list when required.
• Keep the hospitality area stocked, orderly and clean.
• Communicate potential service issues to management.
• Assist sales team with boxing/wrapping, replenish POS and gifting supplies, maintain POS and sales floor organization.
• Support operations with policies, procedures and after-sales servicing to keep store operations running smoothly.
• Assist with inventory and special projects as needed.

Skills

Customer service

Hospitality

Communication skills

Job description

Seasonal Sales Support - Edina Southdale

Tiffany & Co. Seasonal Team Membershold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Membersare excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy.

As a Seasonal Team Member, you will:

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Experience Required:

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

Minnesota Wage Transparency Disclosure-Range for this position: $18.79-22.10/hr.