Seasonal Luxury Sales & Brand Ambassador

Tapestry, Inc.; Ewell (VA); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store performance through friendly service, accurate cash handling, and organized stock flow. You will greet clients, assist with product questions, maintain the sales floor, and support the cash wrap and POS processes to ensure a smooth checkout experience.

The role emphasizes teamwork, attention to detail, and brand representation as a Coach ambassador.

Qualifications

• 1+ retail experience preferred in luxury retail service.
• Knowledge of fashion trends and marketplace competition.
• Knowledge of cash register systems and basic computer skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, handle cash/media per policy.
• Suggest add-on products, promote gift cards, capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and keep stockroom clean.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and collaborate with team.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Communication

Multitasking

Attention to detail

English proficiency

Tools

Cash register systems

Mobile POS

iPad

Laptop

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to help drive store performance through friendly service, accurate cash handling, and organized stock flow. You will greet clients, assist with product questions, maintain the sales floor, and support the cash wrap and POS processes to ensure a smooth checkout experience.

The role emphasizes teamwork, attention to detail, and brand representation as a Coach ambassador.