Seasonal Luxury Sales Associate & Clienteling Pro

Tapestry (Coach/Kate Spade); Lancaster (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience and supporting daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

The position requires 1+ years of sales experience, familiarity with POS systems, and strong English proficiency. Luxury retail and social media savvy are a plus in a fast-paced environment.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation and basic device use (iPad/laptop, Mobile POS).
• Strong English proficiency and professional communication.
• Luxury retail background and social media/digital selling experience is a plus.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion guidance.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Support daily store operations and contribute to team performance.

Skills

Customer focus

Communication skills

Social media savvy

Live‑stream shopping

Tools

POS system

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience and supporting daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

The position requires 1+ years of sales experience, familiarity with POS systems, and strong English proficiency. Luxury retail and social media savvy are a plus in a fast-paced environment.