Seasonal Luxury Retail Support Specialist

Moncler Group; New York (NY); On-site; USD 30,000 - 33,000; Part time

Job summary

Moncler in New York is seeking a Seasonal Sales Support Advisor to assist the store team during peak periods, contributing to an elevated client experience across front- and back-of-house operations.

You will help with client requests, product replenishment, stock movement, and visual merchandising while learning Moncler values and upholding brand standards. Flexible schedule and weekend/evening availability are required.

Qualifications

• Retail or customer service experience preferred.
• Experience in a fast-paced retail or service environment is a plus.
• Luxury retail experience is a plus, but not required.
• Must communicate in English; additional languages are a plus.
• Flexible availability including weekends, evenings, holidays, and peak days.

Responsibilities

• Welcome clients and contribute to an elevated Moncler experience.
• Support Client Advisors during high-volume periods and client journeys.
• Connect clients with the appropriate Client Advisor or management.
• Retrieve and deliver merchandise from back of house to the sales floor quickly and accurately.
• Support product availability and replenishment for the sales team.
• Develop foundational knowledge of Moncler brand and Client Promise.
• Adapt to team objectives with proactive assistance.
• Support daily product flow, replenishment, stock organization and movement between BOH and FOH.
• Assist with receiving, unpacking, organizing merchandise as directed by management.
• Maintain a clean, organized BOH and sales floor.
• Assist with inventory activities and visual merchandising standards.
• Help ensure merchandise is readily available to meet client and business needs.

Skills

Client-focused

Team-oriented

Proactive

Flexible

Punctual

Attention to detail

English proficiency

Job description

Moncler in New York is seeking a Seasonal Sales Support Advisor to assist the store team during peak periods, contributing to an elevated client experience across front- and back-of-house operations.

You will help with client requests, product replenishment, stock movement, and visual merchandising while learning Moncler values and upholding brand standards. Flexible schedule and weekend/evening availability are required.