Seasonal Luxury Retail Sales Support - Flexible Schedule

Coach; Santa Barbara (CA); On-site; USD 42,981,000 - 62,323,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house offering luxury retail experiences. We are seeking a Sales Support Associate to warmly greet clients, assist with purchases, and maintain a well-organized store floor. The role emphasizes brand representation, efficient POS operation, and proactive stock and merchandising support.

Candidates should have 1+ year in luxury retail, knowledge of fashion trends, and strong English communication skills. Flexibility to work nights and weekends is essential.

Qualifications

• 1+ year retail experience, preferably in luxury environment.
• Familiar with cash registers and basic computer skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels and replenish sales floor; perform visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

POS systems

Communication

Tools

iPad

Laptop

Mobile POS

Internet

Job description

Coach is a global fashion house offering luxury retail experiences. We are seeking a Sales Support Associate to warmly greet clients, assist with purchases, and maintain a well-organized store floor. The role emphasizes brand representation, efficient POS operation, and proactive stock and merchandising support.

Candidates should have 1+ year in luxury retail, knowledge of fashion trends, and strong English communication skills. Flexibility to work nights and weekends is essential.