Seasonal Luxury Retail Concierge — Elevate Clients

Brobston Group; East Rutherford (NJ); On-site; USD 31,000 - 41,000; Full time

Job summary

Tiffany & Co. is seeking a Seasonal Sales Support in East Rutherford, NJ.

You will embody the Tiffany brand in every client interaction during the holiday season, delivering warm welcomes and memorable experiences as part of the luxury client service team. Responsibilities include assisting with engraving, managing the waiting list, stocking hospitality areas, boxing and wrapping, and supporting inventory and store operations.

Qualifications

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or client-related experience (hospitality, etc.).
• Strong communication skills, both verbal and written, and ability to prioritize while balancing multiple tasks.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or country where position is based.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed and have a memorable experience.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping POS stations and sales floor organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with policies and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Strong communication skills

Client service skills

Hospitality mindset

Job description

Tiffany & Co. is seeking a Seasonal Sales Support in East Rutherford, NJ.

You will embody the Tiffany brand in every client interaction during the holiday season, delivering warm welcomes and memorable experiences as part of the luxury client service team. Responsibilities include assisting with engraving, managing the waiting list, stocking hospitality areas, boxing and wrapping, and supporting inventory and store operations.