Seasonal Luxury Retail Associate — Client Experience

Tiffany & Co.; Los Angeles (CA); On-site; USD 31,000 - 36,000; Full time

Job summary

Tiffany & Co. in Los Angeles is seeking Seasonal Team Members to embody the Tiffany brand in every client interaction during the holiday season.

You will serve as a friendly ambassador, ensuring guests are welcomed, assisted, and leave with a memorable luxury experience. Responsibilities include supporting the engraving station where applicable, managing the floor waiting list, stocking and organizing the hospitality area, and helping the sales team with wrapping, boxing, and inventory.

Qualifications

• Strong communication skills, both verbal and written.
• Client service skills and the ability to prioritize while balancing multiple tasks.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Communication skills

Client service

Job description

Tiffany & Co. in Los Angeles is seeking Seasonal Team Members to embody the Tiffany brand in every client interaction during the holiday season.

You will serve as a friendly ambassador, ensuring guests are welcomed, assisted, and leave with a memorable luxury experience. Responsibilities include supporting the engraving station where applicable, managing the floor waiting list, stocking and organizing the hospitality area, and helping the sales team with wrapping, boxing, and inventory.