Seasonal Luxury Client Experience Associate

LVMH Group; Tampa (FL); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Tiffany & Co. seasonal Team Members embody the Tiffany brand in every client interaction during the holiday season, delivering a memorable experience with warmth and precision.

You will greet clients, assist with services including engraving where applicable, manage the floor waiting list, stock and wrap gifts, and support sales and operations to ensure a luxurious visiting experience.

Qualifications

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience.
• Strong communication skills, both verbal and written, and the ability to prioritize while balancing multiple tasks.

Responsibilities

• Be an effective brand ambassador, welcoming clients and delivering a memorable Tiffany experience.
• Improve client experience with hospitality and store amenities to drive sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list and keep POS areas neat.
• Ensure hospitality area is stocked, orderly and clean.
• Communicate service issues to management.
• Assist sales with boxing and wrapping items, replenishing gifting supplies, and keeping POS stations tidy.
• Assist operations with policies and after-sales servicing to keep store operations running smoothly.
• Assist with inventory and special projects as needed.

Skills

Customer service

Communication

Hospitality

Multi-tasking

Tools

POS system

Job description

Tiffany & Co. seasonal Team Members embody the Tiffany brand in every client interaction during the holiday season, delivering a memorable experience with warmth and precision.

You will greet clients, assist with services including engraving where applicable, manage the floor waiting list, stock and wrap gifts, and support sales and operations to ensure a luxurious visiting experience.