Seasonal Luxury Retail Ambassador — Client Experience

LVMH; Glendale (CA); Hybrid; USD 31,000 - 36,000; Part time

Job summary

Tiffany & Co. is seeking Seasonal Team Members in Glendale, CA to embody the Tiffany brand during the holiday season. You will warmly welcome Clients, assist them, and create memorable experiences reflecting the luxury ethos.

Roles include helping with the engraving station, managing waiting lists, stocking hospitality areas, and supporting sales and operations to ensure smooth store performance. Prior luxury retail or hospitality experience is preferred.

Qualifications

• Ability to provide excellent Client service and maintain brand standards.
• Strong communication skills, both verbal and written, with attention to detail.
• Willingness to work non-traditional hours including nights, weekends and holidays.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Customer Service

Communication

Hospitality

Multitasking

Brand Ambassador

Tools

POS System

Engraving Station

Job description

Tiffany & Co. is seeking Seasonal Team Members in Glendale, CA to embody the Tiffany brand during the holiday season. You will warmly welcome Clients, assist them, and create memorable experiences reflecting the luxury ethos.

Roles include helping with the engraving station, managing waiting lists, stocking hospitality areas, and supporting sales and operations to ensure smooth store performance. Prior luxury retail or hospitality experience is preferred.