Seasonal Luxury Sales & Client Experience Associate

Tiffany & Co.; Pasadena (CA); On-site; USD 31,000 - 36,000; Full time

Job summary

Tiffany & Co. in California is seeking Seasonal Team Members to embody the Tiffany brand during the holiday season.

You will warmly welcome clients, assist with requests, and help create memorable experiences that reflect the brand's luxury standards. Responsibilities include assisting with engraving where applicable, managing wait lists, stocking hospitality areas, supporting the sales team with boxing and wrapping, and ensuring store operations run smoothly.

Qualifications

• Ability to work non-traditional hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Strong communication

Client service

Hospitality experience

Multitasking

Job description

Tiffany & Co. in California is seeking Seasonal Team Members to embody the Tiffany brand during the holiday season.

You will warmly welcome clients, assist with requests, and help create memorable experiences that reflect the brand's luxury standards. Responsibilities include assisting with engraving where applicable, managing wait lists, stocking hospitality areas, supporting the sales team with boxing and wrapping, and ensuring store operations run smoothly.