Seasonal Luxury Guest Service Agent

Ted Turner Reserves; Raton (NM); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Gratuities included

Amenities access

Live and work in a stunning natural环境

Zusammenfassung

Ted Turner Reserves at Vermejo is seeking a Seasonal Guest Service Agent for Spring 2027 to deliver welcoming, high-touch guest experiences from arrival to departure.

The role involves coordinating check-in/out, reservations, activities, and special requests, with accommodations provided at Vermejo housing. You will live on-site near Raton, NM, supporting a luxury resort environment and guest satisfaction.

Qualifikationen

• High school diploma or GED.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and a commitment to guest service.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to work a flexible schedule, including weekends and holidays.
• If vehicle operation is required, possess a valid driver’s license and meet driving standards.
• Provide identity and employment authorization documents within three days of hire.

Aufgaben

• Greet guests, manage check-in/check-out, luggage assistance, and room orientations.
• Respond to guest inquiries and reservations via all channels.
• Coordinate activities, dining, spa appointments, tours and excursions with departments.
• Note guest preferences and communicate to team members.
• Maintain guest folios, charges, and payments; handle cash following procedures.
• Prepare daily guest status reports and arrival materials.
• Ensure front desk areas are clean and professional; collaborate with departments for seamless service.

Kenntnisse

Communication skills

Interpersonal skills

Organizational skills

Flexible schedule

Driver's license

Work authorization documentation

Ausbildung

High school diploma or GED

Tools

Property management systems

Reservation software

Microsoft Office

Jobbeschreibung

Ted Turner Reserves at Vermejo is seeking a Seasonal Guest Service Agent for Spring 2027 to deliver welcoming, high-touch guest experiences from arrival to departure.

The role involves coordinating check-in/out, reservations, activities, and special requests, with accommodations provided at Vermejo housing. You will live on-site near Raton, NM, supporting a luxury resort environment and guest satisfaction.