Seasonal Luxury Concierge & Guest Experience

Saks Fifth Avenue Llc; New York (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Saks Fifth Avenue Llc is seeking a customer-focused team member to deliver luxury service in-store, greeting guests and guiding them through personalized product experiences. You will operate on the sales floor and Concierge Lounge, ensuring a polished, high-end customer journey consistent with the brand heritage.

Willingness to work nights, weekends and holidays, and to adapt to peak store hours, is essential.

Qualifications

• Bi/multi lingual
• Superior verbal communication and interpersonal skills
• Ability to communicate professionally and courteously
• Passion for client service and luxury culture
• Flexible and rounds-ready in fast-paced environments

Responsibilities

• Greet and engage customers with warmth and professionalism
• Conduct personalized experiences highlighting products and brand heritage
• Facilitate connections to optimize service opportunities and customer experience
• Operate across sales floor and Concierge Lounge
• Welcome guests in Concierge Lounge and manage check-ins/coat check

Skills

Multilingual

Customer service

Communication skills

Professional demeanor

Job description

Saks Fifth Avenue Llc is seeking a customer-focused team member to deliver luxury service in-store, greeting guests and guiding them through personalized product experiences. You will operate on the sales floor and Concierge Lounge, ensuring a polished, high-end customer journey consistent with the brand heritage.

Willingness to work nights, weekends and holidays, and to adapt to peak store hours, is essential.