Seasonal Luxury Retail Concierge & Clienteling Specialist

Brobston Group LLC; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Saks Fifth Avenue in New York is seeking a Seasonal Store Support Specialist to join the store team. Provide exceptional support by coordinating client inquiries, managing transactions, and assisting with operational and administrative tasks.

Use product expertise and clienteling to build meaningful client relationships and support CRM initiatives to drive sales. Responsibilities include facilitating the sales process with elevated hospitality, supporting team with product knowledge, building

Qualifications

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Excellent attention to detail and customer service skills.
• Strong teamwork and collaboration abilities.
• Knowledge of sales, operations, and inventory management is a plus.

Responsibilities

• Facilitate the sales process and deliver elevated hospitality consistent with brand standards.
• Support store team members with product knowledge and day-to-day assistance.
• Build and maintain client relationships through emails, handwritten notes, phone outreach, and the clienteling app.
• Record and update client information in CRM systems to support future sales opportunities.
• Promote new products through personalized outreach and tailored messaging.
• Assist with visual merchandising and ensure displays meet store guidelines.
• Collaborate with management to replenish and maintain merchandise and support operational tasks.

Skills

Sales experience

Customer service

Teamwork

Attention to detail

Tools

Microsoft Office

SAP

Job description

Saks Fifth Avenue in New York is seeking a Seasonal Store Support Specialist to join the store team. Provide exceptional support by coordinating client inquiries, managing transactions, and assisting with operational and administrative tasks.

Use product expertise and clienteling to build meaningful client relationships and support CRM initiatives to drive sales. Responsibilities include facilitating the sales process with elevated hospitality, supporting team with product knowledge, building