Seasonal Line & Floor Restaurant Support

Riboli Family Wines; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Riboli Family Wines is seeking friendly, customer-focused staff to support our restaurants during the Holiday season. You will assist with expeditor, busser, cashier, line prep, stocking, and beverage prep across multiple stations.

The role requires 1–2 years in customer service, ability to stand for long periods, and strong communication. Bilingual English/Spanish is preferred. The position is on-site in Los Angeles, offering $18.50 per hour and opportunities to grow with a family-owned winery.

Qualifications

• 1-2 years of experience in a customer service-based environment.
• Available to work Friday, Saturday, and Sundays on a consistent basis.
• Attentiveness and patience for customers.
• Excellent presentation skills and attention to detail.
• Strong organizational and multitasking skills in a fast-paced environment.
• Active listening and effective communication skills.
• Flexibility to work in shifts.
• A friendly attitude and a strong work ethic.
• Must be able to stand for long period of time.
• Must maintain a positive attitude.
• Ability to lift 40lbs (the weight of a case of wine).
• Bilingual English/Spanish preferred.

Responsibilities

• Welcoming customers into store/restaurant.
• Ringing customers up and processing transactions.
• Attention to detail, calmness, and creativity in dealing with employees and customers, and the ability to think and react quickly under pressure.
• Staying knowledgeable about our range of products.
• Accepting the processing orders, operate POS register.
• Promote special sales.
• Removing used plates, glasses, cutlery and napkins from tables after diners are done eating.
• Wiping up water spills, food stains and dirt from tables.
• Straightening out the tablecloth or replacing stained ones.
• Replacing cutlery and glassware in anticipation of new diners.
• Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table.
• Refilling drinking glasses with water.
• Bringing out meal orders if waitstaff are busy.
• Handling cleaning of the dining area at the close of day.
• Provide excellent customer service to guests.

Skills

Customer service

Bilingual English/Spanish

Multitasking

Attention to detail

Communication skills

POS familiarity

Stamina

Friendly attitude

Flexibility

Cash handling

Job description

At Riboli Family Wines, we've spent over a century perfecting our craft—and we're just getting started. As a four-generation, family-owned winery and one of America's fastest-growing wine producers, we create brands that people genuinely love, including Stella Rosa, Spritz Del Conte, San Simeon, and San Antonio. We've been recognized as American Winery of the Year, but what drives us isn't awards— it's the joy our wines bring to tables, celebrations, and everyday moments. Rooted in California and committed to quality, sustainability, and innovation, we're proud to honor our heritage while shaping the future of winemaking.

Summary

San Antonio Winery is looking for friendly, fast paced, and customer service focused individuals to support our restaurants during our Holiday season. This individual would support line and multiple floor positions varying from: expeditor, busser, cashier, line prep, stocking, and beverage prep.

Essential Duties and Responsibilities

Current duties may be changed if the job requires and/or additional duties may be assigned if necessary.

• Welcoming customers into store/restaurant.
• Ringing customers up and processing transactions.
• Attention to detail, calmness, and creativity in dealing with employees and customers, and the ability to think and react quickly under pressure.
• Staying knowledgeable about our range of products.
• Accepting the processing orders, operate POS register.
• Promote special sales.
• Removing used plates, glasses, cutlery and napkins from tables after diners are done eating.
• Wiping up water spills, food stains and dirt from tables.
• Straightening out the tablecloth or replacing stained ones.
• Replacing cutlery and glassware in anticipation of new diners.
• Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table.
• Refilling drinking glasses with water.
• Bringing out meal orders if waitstaff are busy.
• Handling cleaning of the dining area at the close of day.
• Provide excellent customer service to guests.

Minimum Qualifications

• 1-2 years of experience working in a customer service-based environment.
• Available to work Friday, Saturday, and Sundays on a consistent basis.
• Attentiveness and patience for customers.
• Excellent presentation skills and attention to detail.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills.
• Flexibility to work in shifts.
• A friendly attitude and a strong work ethic.
• Must be able to stand for long period of time.
• Must maintain a positive attitude.
• Ability to lift 40lbs (the weight of a case of wine).
• Bilingual (English/Spanish) preferred.

Pay Range

$18.50—$18.50 USD

At Riboli Family Wines, we are proud to be an equal-opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.