Seasonal Licensed Insurance Specialist (Remote)

TP; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits package

401(k) plan

Life insurance

Mental health resources & EAP

Paid time off & leaves

Job summary

TP, a global digital services leader, is seeking a Licensed Insurance Specialist, Seasonal, in the United States. You will be the primary contact for clients, handling inquiries via phone, email, and chat to ensure an exceptional customer experience.

The role requires a Life & Health Insurance license, strong communication skills, and the ability to work in a fast-paced environment. Eligible applicants must be 18+, have at least 6 months of customer service experience, and be capable of typing

Qualifications

• Must possess a valid home state Life & Health Insurance License.
• Minimum 6 months of customer service experience.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and Windows-based tools.

Responsibilities

• Serve as the primary point of contact for clients via phone, email, chat, and other channels.
• Resolve inquiries and issues to ensure a seamless customer experience.
• Demonstrate effective de-escalation and problem-solving.
• Escalate when necessary and document interactions for auditing and reporting.
• Possible upsell where appropriate.

Skills

Life & Health Insurance License

Customer service

Typing 25 wpm

Windows basics

Sales experience

Education

High School Diploma or equivalent

Job description

TP, a global digital services leader, is seeking a Licensed Insurance Specialist, Seasonal, in the United States. You will be the primary contact for clients, handling inquiries via phone, email, and chat to ensure an exceptional customer experience.

The role requires a Life & Health Insurance license, strong communication skills, and the ability to work in a fast-paced environment. Eligible applicants must be 18+, have at least 6 months of customer service experience, and be capable of typing