Remote Seasonal Insurance Sales Associate

Sutherland; Texas; Remote; USD 16,531,000 - 27,552,000; Full time

Benefits offered by this job

Monthly incentives

Career growth: internal promotions

Remote work flexibility

Equipment provided

Job summary

Sutherland is hiring Seasonal Sales/Telesales Associates to deliver outstanding customer experiences from home. You’ll handle inquiries, support accounts, and identify upsell opportunities in a performance-driven environment. This seasonal full-time role offers remote work with potential for permanent placement.

Remote work is available to US residents; equipment is provided and incentives are offered. Strong communication and English proficiency are essential for success in this role.

Qualifications

• 2+ years of customer service experience preferred (call center experience a plus)
• Strong communication and problem-solving skills
• Typing speed of 30+ WPM
• High school diploma or GED required
• Proficient PC and multitasking skills
• Action-oriented and comfortable handling objections
• Fluent in spoken and written English

Responsibilities

• Deliver professional and courteous service via phone, email, or web inquiries
• Resolve client requests and maintain strong relationships that support retention
• Identify opportunities for upselling and cross-selling
• Collaborate with team members and leadership to support customers throughout the full policy cycle
• Troubleshoot escalated service, billing, and claims issues
• Document interactions and maintain accurate records in internal systems
• Stay informed on industry trends and recommend solutions based on client needs
• Support and mentor junior colleagues when needed

Skills

Customer service

Communication

Typing 30 WPM

Problem solving

Education

High school diploma or GED

Tools

CRM systems

Job description

Sutherland is hiring Seasonal Sales/Telesales Associates to deliver outstanding customer experiences from home. You’ll handle inquiries, support accounts, and identify upsell opportunities in a performance-driven environment. This seasonal full-time role offers remote work with potential for permanent placement.

Remote work is available to US residents; equipment is provided and incentives are offered. Strong communication and English proficiency are essential for success in this role.