Seasonal Jeep Tour Manager: Guide Ops Lead

Denali Park Adventures; Alaska; Presencial; USD 32.000 - 37.000; Jornada completa

Descripción de la vacante

Denali Park Adventures seeks a Jeep Assistant Tour Manager for the 2027 season in Alaska. You will bridge the GM and guides, oversee daily tour operations, and assist with guest transportation to lodgings and launch sites.

Applicants should have strong customer service and tour guiding background, a clean MVR, and the ability to stay calm under pressure. This role requires physical endurance and a safety-first mindset to ensure guest satisfaction.

Formación

• Minimum 5 years in customer service; tourism industry preferred.
• Minimum 1 year working as a tour guide in some capacity.
• Clean Motor Vehicle Record (MVR).
• Ability to work on feet for up to 10 hours a day.
• Must have a “Safety First” mentality.
• Flexibility with scheduling.
• Ability to think calm and critically in high-stress situations.
• Ability to maintain and project a positive attitude in all weather conditions.
• Ability and willingness to coordinate and assist in maintenance as needed.
• Strong, professional written and verbal communications skills.

Responsabilidades

• Assist with day-to-day operations of Denali Jeep.
• Able to manage guides.
• Understand tour operations and schedule.
• Assist in ordering/inventory.
• Help Denali Park Adventures mechanic with routine maintenance.
• Be knowledgeable of safety protocols and procedures.
• Van/bus driving.

Conocimientos

Customer service

Tour guide experience

Safety mindset

Communication skills

Problem solving

Descripción del empleo

Denali Park Adventures seeks a Jeep Assistant Tour Manager for the 2027 season in Alaska. You will bridge the GM and guides, oversee daily tour operations, and assist with guest transportation to lodgings and launch sites.

Applicants should have strong customer service and tour guiding background, a clean MVR, and the ability to stay calm under pressure. This role requires physical endurance and a safety-first mindset to ensure guest satisfaction.