Jeep Assistant Tour Manager - 2027 Season

Denali Park Adventures; Alaska; On-site; USD 32,000 - 37,000; Full time

Job summary

Denali Park Adventures seeks a Jeep Assistant Tour Manager for the 2027 season in Alaska. You will bridge the GM and guides, oversee daily tour operations, and assist with guest transportation to lodgings and launch sites.

Applicants should have strong customer service and tour guiding background, a clean MVR, and the ability to stay calm under pressure. This role requires physical endurance and a safety-first mindset to ensure guest satisfaction.

Qualifications

• Minimum 5 years in customer service; tourism industry preferred.
• Minimum 1 year working as a tour guide in some capacity.
• Clean Motor Vehicle Record (MVR).
• Ability to work on feet for up to 10 hours a day.
• Must have a “Safety First” mentality.
• Flexibility with scheduling.
• Ability to think calm and critically in high-stress situations.
• Ability to maintain and project a positive attitude in all weather conditions.
• Ability and willingness to coordinate and assist in maintenance as needed.
• Strong, professional written and verbal communications skills.

Responsibilities

• Assist with day-to-day operations of Denali Jeep.
• Able to manage guides.
• Understand tour operations and schedule.
• Assist in ordering/inventory.
• Help Denali Park Adventures mechanic with routine maintenance.
• Be knowledgeable of safety protocols and procedures.
• Van/bus driving.

Skills

Customer service

Tour guide experience

Safety mindset

Communication skills

Problem solving

Job description

Career Opportunities with Denali Park Adventures

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Jeep Assistant Tour Manager - 2027 Season

As the Denali Jeep Assistant Tour Manager, you will be a point of contact between the GM and the rest of the guides. You will also be the go-to person when the GM is not around or on a day off. The other times you will be scheduled for guiding tours, and helping with guest transportation to and from the lodgings and tour launch site.

Key Responsibilities and Accountabilities

• All Denali Highway Adventure Guide responsibilities and accountabilities.
• Assisting the GM with most day-to-day operations of Denali Jeep.
• Able to manage guides.
• Understand the tour operations and schedule.
• Provide assistance in ordering/inventory.
• Be able to help Denali Park Adventures mechanic with routine and daily maintenance of Jeeps, and other company vehicles as needed.
• Be knowledgeable of the safety protocols and procedures.
• Van/bus driving.

Required Qualifications (in addition to Jeep Tour Guide qualifications)

• Minimum 5 years working in customer service, tourism industry preferred
• Minimum 1 year working as a tour guide in some capacity
• Clean Motor Vehicle Record (MVR).
• Ability to work on feet for up to 10 hours a day.
• Must have a “Safety First” mentality
• Flexibility with scheduling.
• Ability to think calm and critically in high-stress situations.
• Ability to maintain and project a positive attitude in all weather conditions.
• Ability and willingness to coordinate and assist in maintenance as needed.
• Strong, professional written and verbal communications skills.

Preferred Qualifications (in addition to Jeep Tour Guide qualifications)

• Experience managing in a fast-paced, guest service atmosphere.
• Experience in shuttle driving.
• General knowledge of Jeep maintenance
• Familiarity with Denali National Park history, landscape and wildlife.
• Prior visitation to Denali.

Pay: $19 ($17 hourly base wage + $2 per hour end of season bonus) + TIPS (tips will add at least $4-8/hour)