Seasonal Inside Sales Representative (Remote)

Concentrix; Osage City (KS); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Seasonal Inside Sales Representative to join their remote team. This role involves engaging with customers through inbound and outbound calls, assisting them in their purchasing journey, and achieving a sales conversion rate of 30%. With a commitment to a people-first culture, this company offers extensive training and career growth opportunities, making it an ideal place for those looking to develop their skills in a supportive environment. If you thrive in a fast-paced setting and enjoy building customer relationships, this position is perfect for you.

Benefits

Paid Training

Performance Incentives

Referral Bonuses

PTO

Health Programs

Mentorship

Inclusion Initiatives

Qualifications

• 6+ months of soft sales experience required, with a strong focus on customer relationships.
• Proficiency in multitasking and computer skills is essential.

Responsibilities

• Provide inbound customer support using call flow guides.
• Assist customers with purchases and maintain knowledge of client products.

Skills

Soft Sales Experience

Customer Relationship Building

Persuasion Skills

Communication Skills

Multitasking

Computer Skills

Education

High School Diploma or GED

Tools

iOS/MacOS

Job description

Seasonal Inside Sales Representative (Remote)

Join to apply for the Seasonal Inside Sales Representative (Remote) role at Concentrix

Job Description

The Seasonal Inside Sales Representative (Remote) works from home, interfacing with customers via inbound/outbound calls and the Internet. The role involves assisting customers during their purchasing journey, with a sales target of achieving a 30% conversion rate. You will engage in authentic conversations to identify the best products and services for customers and facilitate order placement. Applications are accepted on an ongoing basis, and military veterans are encouraged to apply.

Why Join Us?

If you're seeking a work-from-home career with a global organization that values a people-first, inclusive culture, Concentrix offers a rewarding environment. We are recognized as one of the "World’s Best Workplaces," with happy employees and opportunities for career growth. Join our diverse team from over 70 countries, support top brands, and be a part of innovative customer experiences.

Career Growth & Development

This position offers extensive training, technology support, and opportunities for advancement. About 80% of our managers have been promoted internally. We also provide free learning and leadership programs to help you achieve your career goals.

Responsibilities

• Provide inbound customer support using call flow guides
• Assist customers with purchases and post-order support
• Ask probing questions and persuade customers to buy additional products/services
• Build relationships and find ways to retain customers
• Track and document information in databases
• Maintain knowledge of client products/services, including smartphones, tablets, computers, wearables; familiarity with iOS/MacOS is preferred
• Offer additional products/services and deliver excellent customer experiences

Qualifications

• 6+ months of soft sales experience (upselling, recommending products, telemarketing, etc.)
• Strong focus on customer relationship building
• Understanding of upselling, persuasion, and communication skills
• Open availability
• High school diploma or GED
• Quiet, distraction-free home environment
• Proficiency in multitasking, computer skills, and eagerness to learn new technologies
• High-speed internet (no hotspots or satellite) and a smartphone
• Reside in the U.S. with a valid address

Benefits

Starting wage between $17-$18, paid training, performance incentives, referral bonuses, PTO, health programs, mentorship, and inclusion initiatives. We invest in your success and growth.

Additional Information

Perform duties in a sedentary work environment, operating a computer and office equipment. Must be authorized to work in the U.S. and reside in the U.S. or have a valid U.S. address. Concentrix is an equal opportunity employer committed to diversity and inclusion. For more details, visit our EEO rights websites and request accommodations if needed.