Seasonal Inside Sales Representative (Remote)

Concentrix; Ohio; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Seasonal Inside Sales Representative to join their remote team. This role involves engaging with customers through inbound and outbound calls, providing exceptional service, and assisting with purchases. The company prides itself on a people-first culture, offering a dynamic work environment that nurtures inclusivity and growth. With a focus on building customer relationships and enhancing their experience, this position is perfect for those looking to make a meaningful impact while working from home. Join a team of passionate individuals dedicated to delivering outstanding service and be part of a company that values your contributions.

Benefits

Paid training

Performance-based incentives

Employee referral bonus opportunities

Health and wellness programs

Mentorship programs

Qualifications

• 6+ months of soft sales experience, focusing on upselling and customer relationships.
• Strong communication skills and ability to work in a fast-paced environment.

Responsibilities

• Provide inbound customer support and assist with purchases.
• Build client relationships and track information in databases.
• Deliver expert customer experiences while maintaining product knowledge.

Skills

Soft sales experience

Customer relationship building

Upselling and persuasion

Communication skills

Multi-tasking

Computer navigation skills

Education

High school diploma or GED

Tools

Desktop or laptop

Smartphone

High-speed internet

Job description

Job Title:

Seasonal Inside Sales Representative (Remote)

JOB DESCRIPTION

The Seasonal Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Seasonal Inside Sales Representative, you’ll join an organically diverse team from 70+ countries. Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. We’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

WHAT YOU WILL DO IN THIS ROLE

As a Seasonal Inside Sales Representative working from home, you will:

• Provide inbound customer support using a call flow guide
• Help customers complete purchases and provide post order support
• Ask probing questions
• Persuade customers to purchase additional products and/or services
• Use product knowledge, build client relationships, and find new ways to retain customers
• Track, document, and retrieve information in databases
• Maintain broad knowledge of client products and/or services, such as smartphones, tablets, computers, and wearables
• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Other qualifications for our Seasonal Inside Sales Representative (Remote) role include:

• 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
• Strong focus on building customer relationships
• A basic understanding of upselling, persuasion, building relationships, converting sales, and communication skills
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

Benefits available to eligible U.S. employees in this role include:

• Starting wage will be between $17 and $18
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location: USA, OH, Work-at-Home

Language Requirements:

Time Type: Full time

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.

Concentrix is an equal opportunity employer and complies with all fair employment practices laws.