Seasonal In-Person Client Concierge & Receptionist

H&R Block, Inc.; Upper Darby (Delaware County); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office in Upper Darby, PA. This in-person role handles client check-in, scheduling, and daily office operations alongside tax professionals.

The position emphasizes strong communication, multitasking, and confidentiality, with opportunities to grow into tax preparation or office leadership as you train and support staff during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office in Upper Darby, PA. This in-person role handles client check-in, scheduling, and daily office operations alongside tax professionals.

The position emphasizes strong communication, multitasking, and confidentiality, with opportunities to grow into tax preparation or office leadership as you train and support staff during tax season.