Seasonal Ice Rink Host - Guest-Focused

sportadvisory; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Elevance Health Rink at Morris Bicentennial Plaza is seeking Skate Hosts to create a safe, fun, and welcoming environment for skaters. This outdoor, guest-facing role monitors the ice, assists guests, and enforces safety procedures while maintaining a positive atmosphere.

The position is seasonal and non-exempt, requiring energy, reliability, and a passion for skating. Join a team focused on service and community engagement in Indianapolis, IN.

Qualifications

• Must be at least 18 years of age.
• Intermediate-level skater or better.
• Available to work evenings, weekends and holidays.
• Comfortable skating for 4–8 hours per shift.
• Enthusiastic, reliable, and team-oriented with excellent interpersonal skills.
• Previous experience as a Skate Host or similar role is preferred.

Responsibilities

• Actively monitor skaters on the ice and help maintain a safe and enjoyable experience.
• Greet guests with warmth and enthusiasm; offer guidance and support as needed.
• Provide exceptional guest service both on and off the ice.
• Educate skaters about rink rules and encourage compliance.
• Alert management to unsafe or hazardous ice conditions.
• Execute policies and procedures professionally and accurately.
• Assist guests during incidents or falls and contact management when necessary.
• Resolve guest concerns and direct to the appropriate Manager.
• Maintain cleanliness and safety of the ice and surrounding area.
• Assist with special events, setup, monitoring and cleanup as required.
• Participate in training sessions and team meetings.
• Assist other departments as necessary.
• Execute all other duties as assigned by management.

Skills

Guest service

Interpersonal skills

Teamwork

Safety awareness

Evening/Weekend availability

Job description

Elevance Health Rink at Morris Bicentennial Plaza is seeking Skate Hosts to create a safe, fun, and welcoming environment for skaters. This outdoor, guest-facing role monitors the ice, assists guests, and enforces safety procedures while maintaining a positive atmosphere.

The position is seasonal and non-exempt, requiring energy, reliability, and a passion for skating. Join a team focused on service and community engagement in Indianapolis, IN.