Seasonal Guest Support Specialist

Six Flags Entertainment Corporation; Arlington (TX); On-site; USD 18,000 - 23,000; Part time

Job summary

Six Flags Entertainment Corporation in Arlington, TX is seeking Seasonal Support Center Representatives to deliver fast, friendly guest service across phone, chat, and email channels. The role includes shift availability 8am-5pm or 11am-8pm, weekends required, and a total weekly schedule.

You will assist guests with park policies, resolve concerns, and maintain a safe, professional work environment while keeping facilities clean and functional.

Qualifications

• Experience assisting guests via phone, chat, or email.
• Proficient with Microsoft Office and Salesforce.
• Ability to read, write, and speak English fluently.
• Friendly, outgoing personality with empathy and professionalism.

Responsibilities

• Answer guest questions about park policies and procedures via phone, chat, or email.
• Resolve guest concerns in a friendly and professional manner.
• Help maintain a safe, clean, and orderly Support Center environment.
• Assist with general support tasks and ensure guest satisfaction.

Skills

Customer service

Communication

English proficiency

Problem-solving

Tools

Microsoft Office

Salesforce

Job description

Six Flags Entertainment Corporation in Arlington, TX is seeking Seasonal Support Center Representatives to deliver fast, friendly guest service across phone, chat, and email channels. The role includes shift availability 8am-5pm or 11am-8pm, weekends required, and a total weekly schedule.

You will assist guests with park policies, resolve concerns, and maintain a safe, professional work environment while keeping facilities clean and functional.