Seasonal Guest Services & Admissions Assistant

Memphis Zoo, Inc.; Memphis (TN); On-site; USD 17,000 - 19,000; Part time

Job summary

Memphis Zoo is seeking a Visitor Services Admissions Team Member (Seasonal) to process General Admission and membership sales and assist visitors at the gate. This on-site, part-time role requires strong customer service, cash handling using a POS system, and a professional, friendly demeanor.

Applicants should have at least one year of experience, be able to work flexible hours including weekends, and be comfortable interacting with a diverse public.

Qualifications

• One year of relevant experience or equivalent demonstrated ability.
• Experience handling cash and operating a POS system.
• Customer-focused with ability to work in a busy environment.

Responsibilities

• Process General Admission and membership sales at the entrance.
• Provide visitor information and answer questions about tickets and events.
• Operate POS systems accurately and securely.
• Deliver outstanding, professional guest service.
• Assist with crowd coverage and other duties as needed.
• Adhere to Zoo policies and safety protocols.

Skills

Customer service

Cash handling

Bilingual

Teamwork

Stress management

Interpersonal communication

Education

One year of relevant experience

Tools

POS system

Job description

Memphis Zoo is seeking a Visitor Services Admissions Team Member (Seasonal) to process General Admission and membership sales and assist visitors at the gate. This on-site, part-time role requires strong customer service, cash handling using a POS system, and a professional, friendly demeanor.

Applicants should have at least one year of experience, be able to work flexible hours including weekends, and be comfortable interacting with a diverse public.