Seasonal Guest Experience Specialist

lululemon; Tennessee; Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Résumé du poste

lululemon Hamilton Place is seeking a Seasonal Educator to deliver world-class guest experiences, educate on products, and support store operations with a focus on inclusivity and exceptional service.

You will engage with guests across cardio, yoga, running, and training categories, share product education, and contribute to a vibrant store culture in a fast-paced environment. This role emphasizes teamwork, reliability, and guest-first service.

Qualifications

• Must be legally authorized to work in the country where the store is located.
• Must be 18 years of age or older.
• Must have ability to travel to the assigned store with own transportation.

Responsabilités

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Connaissances

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Formation

High school diploma, GED, or equivalent

Description du poste

lululemon Hamilton Place is seeking a Seasonal Educator to deliver world-class guest experiences, educate on products, and support store operations with a focus on inclusivity and exceptional service.

You will engage with guests across cardio, yoga, running, and training categories, share product education, and contribute to a vibrant store culture in a fast-paced environment. This role emphasizes teamwork, reliability, and guest-first service.