Seasonal Guest Experience Lead — On-the-Floor Leader

lululemon; Camarillo (CA); On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Development programs and mentorship

Job summary

lululemon Athletica Inc. is seeking a Seasonal Guest Experience Lead for the Camarillo Outlets store.

The role centers on delivering a high-quality in-store experience by educating guests on products and leveraging the guest experience framework from the sales floor. The position places you on the store leadership team, driving performance toward daily sales targets and supporting hiring, training, and coaching of team members.

Qualifications

• 1 year of retail or customer experience (e.g., guest resolution, navigating difficult conversations).
• Some experience in leading, mentoring, or delegating with others.

Responsibilities

• Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
• Continuously assess guest connection and technical product education, ensuring every guest receives education and assistance.
• Move dynamically and lead from the floor as Supervisor on Duty to assess and fulfill business, team, and guest needs.
• Open and close the store in accordance with procedures and ensure store readiness.

Skills

Retail experience

Customer service

Leadership potential

Communication skills

Education

High school diploma or equivalent

Job description

lululemon Athletica Inc. is seeking a Seasonal Guest Experience Lead for the Camarillo Outlets store.

The role centers on delivering a high-quality in-store experience by educating guests on products and leveraging the guest experience framework from the sales floor. The position places you on the store leadership team, driving performance toward daily sales targets and supporting hiring, training, and coaching of team members.