Seasonal Guest Experience Lead

MOUNTAIN CAPITAL PARTNERS LLC; Durango (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Seasonal position

Free season ski pass for you and your

Job summary

Durango Mountain Club is seeking a dedicated Support Lead for the winter season. You will act as the manager and go-to person for staff, members, and guests, greeting them, seating them, and ensuring everything they need is provided. You will also assist the bartenders and servers during service and maintain a clean, inviting dining area.

The role requires excellent communication, strong multitasking, and a focus on guest satisfaction, with availability for evenings, weekends, and holidays.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong attention to detail and organizational skills.
• Knowledge of basic food and beverage service procedures.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Act as a manager and 'go-to' person for staff, members, and guests.
• Greet guests, seat them, and ensure they have everything they need.
• Assist bartender and servers during service.
• Clear and sanitize tables promptly for incoming guests.
• Collaborate with kitchen staff to ensure smooth operations.
• Adhere to all food safety and sanitation guidelines.

Skills

Communication

Multitasking

Attention to detail

Organizational skills

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

Durango Mountain Club is seeking a dedicated Support Lead for the winter season. You will act as the manager and go-to person for staff, members, and guests, greeting them, seating them, and ensuring everything they need is provided. You will also assist the bartenders and servers during service and maintain a clean, inviting dining area.

The role requires excellent communication, strong multitasking, and a focus on guest satisfaction, with availability for evenings, weekends, and holidays.