DMC Support Lead

MOUNTAIN CAPITAL PARTNERS LLC; Durango (CO); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Seasonal position

Free season ski pass for you and your

Descripción de la vacante

Durango Mountain Club is seeking a dedicated Support Lead for the winter season. You will act as the manager and go-to person for staff, members, and guests, greeting them, seating them, and ensuring everything they need is provided. You will also assist the bartenders and servers during service and maintain a clean, inviting dining area.

The role requires excellent communication, strong multitasking, and a focus on guest satisfaction, with availability for evenings, weekends, and holidays.

Formación

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong attention to detail and organizational skills.
• Knowledge of basic food and beverage service procedures.
• Availability to work evenings, weekends, and holidays as needed.

Responsabilidades

• Act as a manager and 'go-to' person for staff, members, and guests.
• Greet guests, seat them, and ensure they have everything they need.
• Assist bartender and servers during service.
• Clear and sanitize tables promptly for incoming guests.
• Collaborate with kitchen staff to ensure smooth operations.
• Adhere to all food safety and sanitation guidelines.

Conocimientos

Communication

Multitasking

Attention to detail

Organizational skills

Customer service

Team collaboration

Educación

High school diploma or equivalent

Descripción del empleo

DMC Support LeadGeneral Purpose:Durango Mountain Club is an exclusive restaurant and club available to members only. We hold our staff to higher standards than a more casual dining experience so we can provide the premier experience that our members expect. We continue to grow and this is a great opportunity to join a high class organization! We are currently seeking a team member whose experience matches our club’s caliber and member expectations.This is a seasonal position from November 7th, 2026 (anticipated) to April 1st, 2027 (anticipated). Dates are subject to change based on the availability of the applicant and needs of the business. This role comes with a free season pass for you and your dependents. For a full list of benefits visit https://www.purgatory.ski/employee-benefits/Hiring for our seasonal positions occurs on a rolling basis. This position will remain open until filled.Essential Duties/Responsibilities:Act as a manager and “go-to” person for DMC staff, members, and guests, anticipating needs and lending assistance.Greet guests as they arrive, make them feel welcome, seat them, and ensure that they have everything they need.Assist bartender and servers during service.Clear and sanitize tables promptly as patrons leave to make it inviting for incoming guests.Collaborate with kitchen staff and other team members to ensure smooth operations.Adhere to all food safety and sanitation guidelines.Other duties as assigned.Knowledge, Experience and Abilities:Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and multitask effectively.Strong attention to detail and organizational skills.Knowledge of basic food and beverage service procedures.Availability to work evenings, weekends, and holidays as needed.Education or Formal Training: High school diploma or equivalentMaterial and Equipment Directly Used:Cleaning Supplies: Support staff use cleaning supplies such as cloths, spray bottles, and sanitizing solutions to clean tables, chairs, and other surfaces in the dining area.Janitorial Supplies: Support staff will use vacuum cleaners, mops, and other janitorial suppliesWorking Environment/Physical Activities:Fast-Paced Atmosphere: The restaurant industry often operates in a fast-paced environment, especially during peak hours. Support staff must be able to work efficiently and handle multiple tasks simultaneously.Team Collaboration: Support staff work as part of a team, collaborating with kitchen staff, bartenders, hosts/hostesses, and others to ensure smooth operations and excellent customer service.Customer Interaction: Support staff interact directly with customers, taking orders, answering questions, and addressing concerns or special requests. Excellent communication and customer service skills are essential.Variable Hours: Support staff may work shifts that vary in length and timing, including evenings, weekends, and holidays. Flexibility in scheduling is often required to accommodate peak business hours.Physical Demands:Standing and Walking: Support staff spend much of their shift on their feet.Lifting and Carrying: Support staff lift and carry trays of food, trays of drinks, kegs, and other items. Some items may be heavy or awkward to carry, requiring strength and balance.Bending and Reaching: Support staff sometimes bend and reach for condiments, silverware, etc and other items stored in high and low shelving.Stressful Situations: Support staff can be stressful at times, especially during busy periods or when dealing with demanding customers or unexpected issues. Support staff must remain calm under pressure and adapt to changing circumstances.