Seasonal Guest Experience Host - Mountain Resort

Mt. Hood Meadows; Parkdale (OR); On-site; USD 24,000 - 29,000; Part time

Benefits offered by this job

Year-Round Housing Rentals

Ski/Snowboard Season Pass

Free Group Lessons

Discounted Rental Gear

Buddy Tickets

Employee Transportation

Industry Pro Deals

Employee Store Invites

Employee Assistance Program

Job summary

Mt. Hood Meadows is seeking a Guest Host to welcome guests, answer questions, and help visitors navigate the mountain resort. You’ll be a go-to resource across locations, assisting with lines, coordinating guest concerns, and acting as a liaison between departments to ensure friendly, efficient service.

This is a part-time, seasonal position in a dynamic outdoor environment. If you enjoy helping people and thriving in a fast-paced setting, join our enthusiastic team and keep the mountain running

Qualifications

• At least 18 years old.
• Strong guest service and communication skills.
• Ability to stay calm and professional in high pressure situations.
• Ability to work independently and, at times, without supervision.
• Strong organizational skills with the ability to prioritize tasks.
• Previous experience in customer service.
• Availability to work weekends and holidays.
• Must be comfortable with the changing dynamics of a seasonal business.

Responsibilities

• Greet guests and help them navigate the resort.
• Answer questions and ensure smooth flow throughout the resort.
• Manage guest lines and assist with concerns.
• Serve as liaison between departments to improve guest experiences.
• Adapt to the dynamic outdoor environment.

Skills

Guest service

Communication skills

Calm under pressure

Independent work

Organizational skills

Customer service experience

Weekend/holiday availability

Adaptability

Job description

Mt. Hood Meadows is seeking a Guest Host to welcome guests, answer questions, and help visitors navigate the mountain resort. You’ll be a go-to resource across locations, assisting with lines, coordinating guest concerns, and acting as a liaison between departments to ensure friendly, efficient service.

This is a part-time, seasonal position in a dynamic outdoor environment. If you enjoy helping people and thriving in a fast-paced setting, join our enthusiastic team and keep the mountain running